Privacy Policy

Mido Mind Care (MMC)

Your privacy is critically important to us. This Privacy Policy explains how Mido Mind Care (MMC) collects, uses, and protects your information when you visit our website and use our mental health services.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

  • Personal Identifiable Information: Name, email address, phone number, and age.
  • Health Information: Information shared during consultations, assessment results, and session history.
  • Log Data: IP addresses, browser types, and pages visited.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To schedule and manage therapy sessions.
  • To personalize your experience and respond to individual needs.
  • To improve our website functionality and customer service.
  • To comply with legal obligations and clinical safety standards.
Secure Contact
For privacy inquiries:
📧 care@midomindcare.in
📞 +91 98765 43210
Confidentiality
We use end-to-end encryption. Your therapy notes are never shared with employers or insurance companies without your direct consent.

3. Data Retention & Security

We retain your personal information only for as long as necessary to provide you with services and as required by medical record-keeping laws. We implement a variety of security measures, including SSL encryption and secure server hosting, to maintain the safety of your personal data.

4. Third-Party Services

Our website may contain links to third-party sites (such as payment gateways). We do not control their privacy practices and encourage you to review their policies. We do not sell, trade, or transfer your personally identifiable information to outside parties for marketing purposes.

5. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate information.
  • Request the deletion of your data (subject to legal retention requirements).
  • Withdraw consent for data processing at any time.

6. Children’s Privacy

MMC does not knowingly collect information from children under the age of 13 without verifiable parental consent. If you are a parent and believe your child has provided us with data, please contact us for its removal.

7. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.